About Us
100 YEARS OF POS EXPERIENCE
With over 100 years of POS experience, SWPOS’ Sales and Technical team are an invaluable resource. Our mission is to provide the retailer with the best possible experience and assuring a return on investment. We do this with superior products, comprehensive training and timely repair services.
WHO WE ARE & WHAT WE DO
Since 1975, San Diego-based Southwest POS has been selling, installing, servicing and supporting POS systems to small to medium sized grocers, merchants and restaurateurs throughout the southwest U.S. As system integrators, we are able to solve the problems encountered by every retailer: customer service and retention, inventory management and cashier control… all while saving time and money.
TURN-KEY SYSTEMS
One phone number for all consulting and technical services! We provide all on-site services required to install and deploy a system properly. From pre-sale consultation, project management, installation and training to on-site service, our goal is to keep you on-line and profitable.
Businesses
Independent and Regional Grocers
Top tier check-out systems with integrated payments.
Corner Markets & Liquor Stores
Built for speed and simplicity. High quality and low cost.
Thrift Stores
Unique requirements require creative solutions. Just ask!
Fast Food & Food Courts
When tablet/ipad solutions just don’t cut it. Fast and easy.
Corporate and Hospital Cafeterias
Move your lines faster! Touchscreens and salad scales.
Services
Consultation
Southwest POS is a retail automation professional; this is our focus and our forte. We can answer your questions about problems, solutions, hardware, software, Best Practice and policy. We are RSPA Certified and trained on CISP/PCI compliance. Our management has well over 100 years experience installing and supporting complex POS systems.
On-Site Training and Deployment
Let us set you up for success! Our customers learn how to use their systems properly so they can reap the benefits provided by them. Our years of experience working with grocers, retailers and restaurateurs help us to make installations as pain-free as possible. Proper configuration and installation are vital to ensure a successful go-live.
Field Service & Depot Repair
For many clients, on-site repair services are mandatory, and Southwest takes that responsibility very seriously. We are a service company. We have a 24/7 Emergency Call Line, mobile service fleet and a Help Desk. Hardware/software warranties and maintenance plans are provided to every client. Our goal is to keep you up-n-running.
Help Desk
For our warranty and maintenance clients, our Help Desk is available to provide operational guidance and software assistance. Our remote support capabilities enable us to respond to most issues swiftly. The Help Desk collaborates with the Service Department to escalate incidents and recommend the proper course for remediation.
Partners
Testimonials
Customers love us. And you will too.
“Good value for the money” – Rich, Barons Market
“You are the best company to solve all catastrophic and crisis problems” – Valley Max Supermarket
“Superbly satisfied”
“100% satisfied”
