Best Of Breed Solutions
Since 1975, San Diego-based Southwest POS has been selling, installing, servicing and supporting POS systems throughout the Southwest U.S.
As an independent reseller and system integrator, we select the finest Point-Of-Sale software, hardware and services available and use them to create the best possible solution for your enterprise. We use new technology to solve the problems encountered by every retailer: keeping your customers, getting all your money and reducing resources while staying profitable.
Dependable, Secure & Robust
Grocers, restaurateurs and retailers depend on Southwest Point Of Sale and our turn-key retail management solutions to provide dependable, secure and robust POS systems. From micro-retailers to regional grocers to multi-unit restaurant franchisors, SWPOS brings together the finest POS products and customization services to help you keep your competitive edge.
Sales & Service
POS systems start with software and hardware sales, but we are a service company. We offer every client our on-site services, help desk and maintenance contracts. Free consultation and service estimates are available. Web demos, documentation, links, customer recommendations and on-site or showroom demonstrations are provided.
Our mission is to provide the retailer with the best possible POS experience and return on investment and we do this with superior products, comprehensive training and a commitment to better-than-timely 24/7 hardware and software support.
Southwest POS is a retail automation specialist. We can answer your questions about problems, solutions, hardware, software, Best Practice and policy. We are RSPA Certified and trained on CISP/PCI compliance. Our management has well over 100 years experience installing and supporting point of sale systems. We welcome you to use our experience as a resource when planning your new business or system upgrade.
On-Site Training and Deployment
Sophisticated POS systems are not to be taken lightly. POS (and all technology, for that matter) is packing in more complexity, i.e. more bang for the buck. Our customers learn how to use their system properly to reap the benefits it provides. Our years of experience working with retailers, grocers and restaurateurs help us to make this learning curve as short as possible. Proper configuration and installation are also vital to insure a successful and pain free implementation.
Field Service & Depot Repair
For many clients, on-site repair services are mandatory, and Southwest takes that responsibility very seriously. We are a service company. We have a 24/7 Emergency Call Line and a Help Desk. Hardware and software warranties and maintenance plans are provided to every client. For those customers with less mission-critical needs, we offer depot repair; we will fix equipment shipped or bought into our offices.
For our warranty and maintenance clients, our Help Desk is available to provide technical, operational and application assistance. And, of course, our remote support through the internet is PCI compliant with 2-phase authentication. The Desk cooperates with the Service Department to escalate incidents and recommend the proper course for remediation.
Software includes ScanMaster and Encor. Hardware includes XR6 Terminal, XR7 Terminal, DynaTouch keyboard and RealPOS 79 Digital Scanner Scale
World class software written in the United States by a company that is easy to do business with. A strong user community with heavy input into feature and product direction.
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All-in-One Restaurant Management Platform
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Customers love us. And you will too.
“Good value for the money” – Rich, Barons Market
“You are the best company to solve all catastrophic and crisis problems” – Valley Max Supermarket