ShopHero is a comprehensive retail platform designed to elevate independent grocery stores. It empowers grocers to deliver personalized, fully branded shopping experiences—across in-store, online, and mobile—without the complexity or overhead.
What ShopHero Offers
1. Fully Branded eCommerce & Mobile App
Launch a seamless, branded online store complete with mobile app support—integrating your in-store SKUs, imagery, pricing, and promotional content.
2. Shopper Engagement Tools
Engage customers more effectively with ShopHero Social and ShopHero Prism:
- ShopHero Social automates and schedules custom social media and email marketing posts—maintaining your brand presence on Facebook, Instagram, and via email with minimal effort.
- ShopHero Prism provides hands-off, highly targeted digital marketing that attracts, engages, and retains shoppers affordably and efficiently.
3. Robust Fulfillment & Support
Enjoy flexible fulfillment options, including delivery and endless-aisle service, backed by live, US-based phone and text support to assist shoppers and boost customer satisfaction.
4. Integrated POS, Analytics & More
ShopHero integrates seamlessly with your existing point-of-sale, loyalty, payment, and delivery systems, ensuring synchronized inventory, pricing, and customer data—supported by analytics to inform your decisions.
5. Proven ROI & Performance
With ShopHero, grocers see larger online basket sizes, strong profit margins (around 10–12%), and quick breakeven—often within just two daily orders.
Why This Matters for SouthwestPOS Merchants
• Turnkey Digital Expansion: Skip the hassle of building an eCommerce system from scratch—ShopHero’s platform gets your store online quickly and affordably.
• Your Brand, Your Look: Maintain brand consistency across web and mobile, enhancing loyalty and reinforcing your local identity.
• Automated Marketing: Let ShopHero Social and Prism manage your digital outreach so you can focus on running your store—not crafting posts.
• Stronger Shopper Relations: Personalized tools, integrated ordering, and human support help you deliver the kind of service that sets your store apart.
• Insight-Driven Growth: Use data to track trends and grow intelligently—boosting profitability and operational efficiency.
• Scalable & Sustainable: Supported by Dot Foods since 2021, ShopHero is backed by strong logistics and a commitment to innovation
Expand Your Reach with ShopHero and Southwest POS
Want to learn more about how ShopHero can elevate the customer experience at your local grocery store? Book a consultation with us today!